What can I expect by purchasing from C L A S H?
C L A S H aims to provide its customers with quality preloved vintage and designer wear that is free of rips and stains. You can expect items to be washed and pressed with some items having required professional dry cleaning before being made available for purchase. We pride ourselves in only providing the best quality items we can. You can expect us to be as descriptive as possible when providing information regarding an items condition. Our intent is that you trust us to be a reliable vintage seller - one that you are delighted to shop with regularly and share with your family and friends.
We source high quality materials including but not limited to raw denim, silk, real fur & leather, cotton, linen, wool & cashmere blends. When possible, we aim to provide a large collection of goods made in the USA & various regions of Europe.
Each purchase will be beautifully wrapped and shipped out in custom packaging with a customized thank you card inside.
What does vintage and preloved designer wear mean?
Vintage often refers to products made between 30 to 100 years ago. A vintage item’s age is a key facet of its value, along with its condition, quality, and relative rarity. Most modern clothing is not made with durability in mind due to the fleeting nature of trends. Vintage clothing tends to be more durable because it was made in decades where longevity of garments was more important than changing your look from month to month.
"Preloved" refers to items that are gently used with minimal signs of wear, very well cared for and because of such hold their value. "Designer wear" refers to items that are from more recognized modern design houses (i.e. Vince, Theory, Rag & Bone, Helmut Lang, etc).
I am interested in making a purchase, but I am unsure of my size.
For a quick and easy reference on sizing, please refer to our sizing page for assistance. Measurement guides are also available on @shopclash_ on IG under the Highlight called "How To Measure". Should you have any questions about the fit or condition of a product, please feel free to direct message us on Instagram, email us at firstname.lastname@example.org or use our live chat feature on the website for a more timely response.
Are your designer items authentic?
All items have been sourced and obtained in good faith from reputable secondhand shops and resellers throughout the United States. C L A S H stands by the authenticity of its products.
Do you offer returns?
In order to sustain selling vintage items online, C L A S H does not offer returns.
The item I received is defective, can I request a return?
Due to the nature of vintage and secondhand, there will be natural wear and tear from age and handling over time, and we do our best to list all imperfections in the description of our items to the best of our ability. With that being said, we do not offer returns. However, if there is a major defect that was not disclosed in error, please reach out to email@example.com and we will attempt rectification on a case by case basis.
Where is your merchandise sourced?
C L A S H is a curation of hand selected quality vintage and preloved designer wear from greater Cleveland and beyond, including Tennessee, Chicago, Arizona, Michigan, Colorado, and Utah just to name a few. In order to provide the best quality vintage on C L A S H , it's our priority to continually explore all parts of the US.
Are you size inclusive?
Yes! We aim to provide clothing and accessories for all sizes. Currently, we offer sizes from 0 - 3XL and hope to expand as larger vintage sizes become available.
Do you offer men's clothing?
We offer unisex clothing! A lot of our offerings are suitable for both men and women. Example being a selection of our denim, tshirts, coats and jackets are unisex with the goal to offer additional categories in the near future.
How long does it take to ship?
We ship twice a week, and depending on where in the US you are located you can expect to receive your purchase within 5-7 business days or 7-14 business days outside of the US.